595 S 60th St, Suite 160 · West Des Moines, IA 50266Mon–Fri 8:00 AM – 4:30 PM
● ACCEPTING NEW PATIENTS515-644-8448
FAQ

Questions people ask before they enroll

Mostly about cost, timing and how a practice works without an insurer in the middle.

Getting started

How do I become a patient?

Enroll online — it takes about two minutes. The clinic confirms your visit within one business day and sends everything you need beforehand.

How soon can I be seen?

Same and next-day appointments are available.

Do you see children as well as adults?

Yes. Dr. Stanga treats children and adults across central Iowa.

Do you offer telehealth visits?

Yes, telehealth visits are available. Testing still has to happen in the clinic, so a first visit is usually in person.

Where is the clinic?

595 S 60th St, Suite 160, West Des Moines, IA 50266. Patients travel in from Clive, Waukee, Urbandale and across central Iowa.

Cost and insurance

Do you bill insurance?

No. You pay the clinic directly rather than routing care through an insurer. That single change is what makes hour-long visits, testing read the same day and a physician who answers your messages possible.

Can I use HSA or FSA funds?

Yes. The clinic accepts cash, credit card, HSA and FSA.

Will I get a bill I wasn't expecting?

No. Membership and visit costs are published in advance and apply to everyone. No surprise billing, no coding games, no explanation-of-benefits.

Visits and testing

How long is an appointment?

New patient visits run 45 to 60 minutes. Follow-ups are 30.

Will I see Dr. Stanga every time?

Yes. Dr. Stanga performs your evaluation, reads your testing and builds your plan. There are no handoffs.

Is testing done in the clinic or sent away?

In the clinic. Skin panels are read the same day and you leave with a written plan. Blood work is drawn here and comes back in one to two days.

How do I reach the clinic between visits?

Message the clinic when something changes. You'll hear back from the person who treated you.

Conditions and testing

What conditions does an allergist actually treat?

More than most people expect. Seasonal and year-round nasal allergy, asthma, food allergy, eczema, chronic hives, chronic sinus disease, drug and medication allergy, stinging insect allergy, and recurrent infections.

Do I need a referral to see an allergist in Iowa?

No. Iowa does not require a physician referral to see a specialist, and because Allergenix does not bill insurance there is no prior authorization either. You can enroll directly.

At what age can a child be tested?

There is no minimum. Skin testing is done routinely in young children, including infants where the history warrants it. Dr. Stanga is board certified in pediatrics as well as allergy and immunology, and treats children and adults in the same practice.

Do I need to stop my antihistamines before an appointment?

If you are being tested, yes — seven days beforehand, because antihistamines suppress the skin reaction testing depends on and can make the whole panel read as negative. Nasal steroid sprays and asthma inhalers do not need to stop. Send your medication list when you enroll and we will confirm.

Is a positive allergy test the same as having an allergy?

No. A positive test shows your immune system has made antibodies to something. Whether that is a clinical allergy depends on whether you actually get symptoms when exposed. This is why results are interpreted alongside your history rather than read off a printout, and why testing without a physician's interpretation leads to so much unnecessary avoidance.

Can allergies develop later in life?

Yes, at any age. Adult-onset allergy and adult-onset asthma are both common, and a change of environment — a move, a new job, a new pet — is a frequent trigger. It is not unusual to react at forty to something that never bothered you before.

What is the difference between an allergy and an intolerance?

An allergy is an immune reaction and can be dangerous. An intolerance is a digestive or metabolic process — lactose intolerance being the common example — which causes discomfort but is not life-threatening and does not involve the immune system. They get confused often, and the distinction changes how the food is managed.

Is immunotherapy worth it, or should I just take antihistamines?

It depends on how much of your year is affected and for how long. Antihistamines manage symptoms while you take them. Immunotherapy changes how your immune system responds, and the effect persists after the program ends. If you are on medication most of the year, or it is not controlling things well, immunotherapy is the conversation worth having.

Do you offer telehealth?

Yes. Follow-ups, medication reviews and treatment planning work well by telehealth, and allergy drops can be managed remotely. Testing has to happen in the clinic, so a first visit is usually in person.

What should I bring to my first appointment?

A list of every medication and supplement you take with doses, any prior allergy testing results, and — if you have been tracking symptoms — a note of when they are worse and where you are when they happen. Patterns are frequently more diagnostic than any single test.

Not covered here? info@allergenix.com or call 515-644-8448 — someone at the clinic answers, not a queue.

NEW PATIENTS

A different approach to allergy treatment starts here

Enrollment takes about two minutes. We'll confirm your visit within one business day and send everything you need beforehand.

The Allergenix reception and waiting area in West Des Moines
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