Website Terms of Use

These Website Terms of Use ("Terms") apply to www.allergenix.com and the online tools connected to it (the "Site"), which are operated by Allergenix, PC ("Allergenix," "we," "us," or "our"). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

These Terms cover use of the Site only. The medical care you receive from us is governed by the consent forms, financial agreements, and other documents you sign as a patient, and by applicable law. How we handle your health information is explained in our Notice of Privacy Practices, which you receive and sign at your first visit.

1. Website Content Is Not Medical Advice

Everything on the Site, including articles, blog posts, videos, graphics, pricing pages, and frequently asked questions, is for general educational purposes only. It is not medical advice, a diagnosis, or a recommendation for treatment, and it is not a substitute for an evaluation by a qualified health care professional who knows your history. Do not start, stop, or change any medication or treatment based on information on the Site. Relying on Site content is at your own risk.

2. No Physician-Patient Relationship From Using the Site

Browsing the Site, submitting a contact form, requesting an appointment, sending us a message, or interacting with us on social media does not create a physician-patient relationship. That relationship begins only when you complete our new patient process and have your first visit, whether in person or by telehealth.

Telehealth visits are available only in states where our physician is licensed, and you must be physically located in one of those states at the time of your visit. Some services, including allergy injections and RapImmune®, are provided only in person at our West Des Moines clinic.

3. Treatments, Results, and Testimonials

• Results vary. Every patient is different, and no particular outcome is guaranteed. Patient stories and testimonials on the Site describe individual experiences and are shared with written permission. They are not a promise of similar results.
• Off-label use. Some treatments we offer, including RapImmune® and sublingual immunotherapy, use FDA-licensed allergen extracts in a manner that is not specifically approved by the U.S. Food and Drug Administration. This is known as off-label use. Benefits, risks, and alternatives are discussed with you, and you sign a written consent, before any such treatment begins.
• Eligibility. Whether a treatment is right for you can only be decided after an evaluation by our physician.

4. Pricing Information

We publish our prices because we believe patients should know what care costs before they receive it. Prices on the Site are provided for general information and may change without notice. The amount you pay is set by the financial agreement and estimate you receive from us before your care. If a price on the Site is listed incorrectly, we will correct it, and we will honor the price stated in any written estimate or agreement already provided to you.

Good Faith Estimate. If you do not have insurance or are not using insurance for your care, you have the right to receive a Good Faith Estimate of expected charges. Contact us at 515-644-8448 or info@allergenix.com, and we will provide one.

5. Online Scheduling, Patient Portal, Payments, and Financing

Our online scheduling, patient portal, payment, and patient financing tools are provided by third-party companies. When you use them, their terms of use and privacy policies also apply. You are responsible for keeping your portal login information private and for activity that occurs under your account. Tell us right away if you believe your account has been used without your permission.

If you make a payment through the Site, you confirm that the payment information you provide is accurate and that you are authorized to use the payment method.

6. Messages and Forms

Our contact forms, email, text messages, and social media accounts are not monitored around the clock and should never be used for urgent or emergency matters. We try to respond to messages within one business day, but response times are not guaranteed. Please do not send detailed medical information through general contact forms, regular email, or social media. Use the secure patient portal or call us at 515-644-8448.

7. Text Message Program

If you opt in to text messages from Allergenix, you agree to receive text messages at the mobile number you provide. These may include appointment reminders, scheduling and billing messages, care-related follow-ups, and, if you separately agree, occasional practice news and offers.

• Message frequency varies. Message and data rates may apply.
• Reply STOP to any message to opt out.
• For help, call us at 515-644-8448.
• Agreeing to receive marketing texts is never a condition of receiving care.
• Mobile carriers are not responsible for delayed or undelivered messages.
• You must be the account holder for the mobile number, or have the account holder's permission. A parent or guardian may opt in on behalf of a minor patient.

We do not share your mobile number or text messaging consent with third parties for their own marketing.

8. Ownership of Site Content and Trademarks

The Site and its content, including text, graphics, logos, photographs, videos, and page design, are owned by or licensed to Allergenix and are protected by copyright and trademark law. You may view and print Site content for your own personal, non-commercial use. You may not copy, reproduce, modify, distribute, or republish Site content for any other purpose without our written permission.

RapImmune® is a registered trademark of Dr. Sean Stanga. Allergenix, the Allergenix logo, and other names and logos on the Site are trademarks of Allergenix or their respective owners. Nothing on the Site grants you a license to use any trademark.

9. Acceptable Use

You agree not to:

• Access or attempt to access accounts, systems, or information you are not authorized to access
• Probe, scan, or test the security of the Site, or interfere with how it works
• Use bots, scrapers, or other automated tools to collect content or information from the Site
• Submit false information, impersonate another person, or submit information about someone else without their permission
• Upload viruses or other harmful code
• Use the Site for any unlawful purpose

We may suspend or end your access to the Site, or any part of it, if we believe you have violated these Terms.

10. Links to Other Websites

The Site may link to websites we do not own or control, including partner platforms, financing companies, social media, and educational resources. A link does not mean we endorse that website. We are not responsible for its content, products, or privacy practices, and you visit it at your own risk.

11. Accessibility

We want everyone to be able to use our Site. If you have trouble accessing any part of it, call us at 515-644-8448 or email info@allergenix.com, and we will help you get the information or service you need in another way.

12. Disclaimer of Warranties

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, ALLERGENIX MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE SITE, INCLUDING WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ALLERGENIX AND ITS PHYSICIANS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SITE OR ITS CONTENT.

This section applies only to your use of the Site. It does not limit any rights you have related to the medical care you receive from us, which are governed by applicable law and your patient agreements.

14. Indemnification

You agree to defend and hold Allergenix harmless from third-party claims, losses, and reasonable attorneys' fees arising from your misuse of the Site or your violation of these Terms.

15. Governing Law

These Terms are governed by the laws of the State of Iowa. Any dispute relating to the Site or these Terms will be resolved in the state or federal courts located in Iowa.

16. Changes to These Terms

We may update these Terms from time to time by posting a new version on the Site and changing the "Last Updated" date. Continuing to use the Site after an update means you accept the updated Terms.

17. General

If any part of these Terms is found unenforceable, the rest will remain in effect. These Terms, together with our Website Privacy Policy, are the entire agreement between you and Allergenix about your use of the Site. Our failure to enforce any part of these Terms is not a waiver of our right to enforce it later.

18. Contact Us